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Most Companies are Not Prepared for a Crisis
Are you prepared for a crisis? The world has become riskier in the last decade. We can do more to strengthen our crisis resilience.
Caroline Sapriel
Apr 45 min read


Why crisis leadership competencies matter in the effective management of a cyber crisis
Cyber threats are an inevitable reality. What crisis-specific skills do leaders need to navigate the unpredictability of a cyber crisis?
Caroline Sapriel
Nov 28, 202415 min read


Solution Stories: Missteps & poor decisions can escalate a crisis, but it doesn’t have to be the case
Missteps and poor decisions saw a crisis escalate after a salmonella outbreak at Ferrero Rocher's plant in Belgium. It didn't have to be so.
Caroline Sapriel
Nov 22, 20246 min read


Solution Stories: Stakeholders matter, especially in a crisis – just ask Pepsi
Stakeholders' influence is the single most significant variable in a crisis today.
Caroline Sapriel
Sep 18, 20245 min read


Big egos and good crisis leadership don’t mix
While we all have egos, those with overinflated egos pose a significant risk. A big ego is a severe obstacle in effective crisis leadership.
Caroline Sapriel
Mar 29, 20247 min read


Empowering business communities to reduce the risks of modern slavery
Modern slavery is a reality for many firms whose operations & supply chains are at risk. Our resilience & vigilance can end modern slavery.
Caroline Sapriel
Jan 30, 20246 min read

Building your crisis resilience is a nonstop game — our checklist will give you an edge!
Crisis readiness is a journey and not a destination. With the world more prone to crisis, building organisational crisis resilience is...
Caroline Sapriel
Oct 10, 20232 min read


Q&A on People Matters: Whitney Foard Small
Senior Associate Whitney Small is a steadfast partner for CS&A clients, helping them navigate crisis and communication challenges.
Anne Pappas
Oct 3, 20234 min read


Can your reputation help you survive a crisis?
Is your reputation crisis ready? A strong reputation can help a business navigate and serve as a buffer in times of trouble.
Caroline Sapriel
Aug 30, 20235 min read
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