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Caroline Sapriel
Nov 2815 min read
Why crisis leadership competencies matter in the effective management of a cyber crisis
Cyber threats are an inevitable reality. What crisis-specific skills do leaders need to navigate the unpredictability of a cyber crisis?
Caroline Sapriel
Nov 226 min read
Solution Stories: Missteps & poor decisions can escalate a crisis, but it doesn’t have to be the case
Missteps and poor decisions saw a crisis escalate after a salmonella outbreak at Ferrero Rocher's plant in Belgium. It didn't have to be so.
Caroline Sapriel
Sep 185 min read
Solution Stories: Stakeholders matter, especially in a crisis – just ask Pepsi
Stakeholders' influence is the single most significant variable in a crisis today.
Caroline Sapriel
Mar 297 min read
Big egos and good crisis leadership don’t mix
While we all have egos, those with overinflated egos pose a significant risk. A big ego is a severe obstacle in effective crisis leadership.
Caroline Sapriel
Jan 306 min read
Empowering business communities to reduce the risks of modern slavery
Modern slavery is a reality for many firms whose operations & supply chains are at risk. Our resilience & vigilance can end modern slavery.
Caroline Sapriel
Oct 9, 20232 min read
Building your crisis resilience is a nonstop game — our checklist will give you an edge!
Crisis readiness is a journey and not a destination. With the world more prone to crisis, building organisational crisis resilience is...
Anne Pappas
Oct 3, 20234 min read
Q&A on People Matters: Whitney Foard Small
Senior Associate Whitney Small is a steadfast partner for CS&A clients, helping them navigate crisis and communication challenges.
Caroline Sapriel
Aug 30, 20235 min read
Can your reputation help you survive a crisis?
Is your reputation crisis ready? A strong reputation can help a business navigate and serve as a buffer in times of trouble.
Anne Pappas
Aug 8, 20233 min read
Q&A on People Matters: Thomas Helmer
Senior Director at CS&A International, Thomas Helmer, knows what it takes to build resilience amid uncertainty in high-risk sectors.
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